Request Assistance

Emergencies

Emergencies should be reported by calling 9-1-1.

Call Center

The City's Call Center is staffed 24/7, 365 days - 770-730-5600.  Our friendly staff is able to answer questions, generate tickets to have issues investigated, or simply connect you to staff within city hall.

Web Chat 

Online chat is available enabling you to connect digitally with our 24/7/365 Call Center.

Online Requests

Sandy Springs Works is a web-based platform for submitting non-emergency requests and reports. This user-friendly platform offers a streamlined and efficient way for residents to connect with the City and stay informed about the status of requests. The platform can be accessed by visiting: spr.gs/works

Online Permitting Appointments

To make online appointments, please visit the Sandy Springs Online Scheduling Portal. 

Emergency Notifications

Sandy Springs Alerts is the City's Emergency Notification system through the Everbridge platform. Opt-in for Emergency Notifications to receive notices about severe weather, major power outages and other safety concerns that might arise in Sandy Springs.