{"componentChunkName":"component---src-templates-page-node-js","path":"/ai-assistant-user-guide","result":{"data":{"site":{"siteMetadata":{"title":"Sandy Springs Gov"}},"nodePage":{"title":"AI Assistant User Guide","drupal_id":"b22c003c-4c1e-467f-b8d9-9a47df6fbaca","path":{"alias":"/ai-assistant-user-guide"},"body":{"processed":"

You can begin interacting with this website's AI assistant by clicking or tapping the icon in the bottom right corner of the screen.

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What It Can and Cannot Do

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The AI Assistant's intent is to answer common questions about the City and content on its website.  It can be a quick and easy way to search for information without having to know which page to find on the website.  Functions the chatbot will handle well are:

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  1. Contact information for departments: “How can I contact Community Development?”
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  2. City events: “What’s going on this weekend in the City?”
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  3. Business hours: “What time is City Hall open?”
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  4. High-level functions: “How can I apply for a fence permit?”
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  5. City information: “Who are the City Council members?”
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The AI Assistant cannot report more detailed matters such as permit application status, traffic citations, court appearances, or why a license application was accepted/rejected.  Those inquiries are best directed and handled to the appropriate City department or the Call Center, which can be reached at 770-730-5600.

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