Impacted City Services and Events

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To support mitigation efforts for disease control related to the current COVD-19 pandemic, all City of Sandy Springs facilities are closed to the public until further notice. While the buildings are closed, city staff will continue operations remotely to provide continued service to the community.

Many city services, such as filing for most permits and payments can be conducted online.

Building Permits and Construction

The Community Development Department is still open and working remotely without any delays in service.  The only real difference is that everything has to be submitted online using the Contractor Access Portal (CAP) and/or via e-mail.  Likewise, all construction document approvals, permit cards and certificates will be issued via email.  If there is a need to still get together, we are still having our Developer’s Meetings every Thursday using Cisco Webex so that we will be able to share our screens with each other.

In order to accommodate everyone and expedite the plan review process, all submittals shall be in PDF format and shall include all the sheets required to obtain a permit combined into one single PDF document.  All changes in resubmittal documents shall have all revisions clouded and shall also include all original, revised and new sheets combined into one single PDF document for each resubmittal.  Missing pages from a resubmittal are considered an incomplete submittal and will not be processed since the City cannot review or approve an incomplete submittal.  It is the responsibility of the permittee to assemble all drawings into a single PDF for each submittal and resubmittal.

For the latest information regarding changes in policy, procedures and restrictions for all permits and construction, please click on the links below:

     Updated Policies and Procedures during COVID-19

     Building Permit and Construction Restrictions during COVID-19

To submit a building permit, view the status of a permit, schedule an inspection, or view the status of a code ordinance violation visit the Build Sandy Springs website.

Developer Meetings

The City’s Thursday Developer Meetings will continue via online channels. Directions will be provided at the time the meeting is scheduled and posted online prior to the meeting.

Business License Renewals

You can renew your business license or pay your business occupational tax online using the Sandy Springs payment website.  During its March 17, 2020 meeting, the City Council approved  extending the deadline to May 31, 2020.

Court Hearings & Payments

You can pay a court fine or fee using the Sandy Springs payment website.

If you would like to have your case heard virtually via mobile device or computer, please contact the court by email at municipalcourts@sandyspringsga.gov or by phone at 770-206-2075.

Submitting Invoices

To submit an invoice for payment for all City departments, including the Arts Center and Visit Sandy Springs, please email accountspayable@sandyspringsga.gov. New vendors will need to complete the required forms located on the Doing Business with the City webpage.

Request Assistance

To report a service need, such as potholes, code violations, traffic issues, etc., you have several options:

  • Call the City’s 24/7/365 Call Center at 770-730-5600
  • Online chat, also 24/7/365
  • Sandy Springs Works app (available in app stores)

Performing Arts Center

For patrons of the Performing Arts Center, you can contact the Box Office at 770.206.2022 or email boxoffice@citysprings.com for assistance with ticket refunds or exchanges.

Recreation and Parks

Parks and trails have recently opened back up, but please note that facilities including restrooms, sporting courts, pavilions, and playgrounds remain closed. Individuals who wish to talk with Recreation and Parks regarding canceled/suspended rentals and programming registrations can call 206.295.8038 or email us at recreation@sandyspringsga.gov.

Public Safety Access

The safety of our first responders is a top priority, and until further notice, the Sandy Springs Fire Department has closed its stations to the general public. If you require assistance, please contact 911 for life-threatening emergencies. Please contact your primary care physician or a local urgent care clinic for routine or non-life threatening emergencies. Sandy Springs Fire will continue to respond to all emergencies.

Police Department

Sandy Springs Police will also continue daily operations to protect the community; however, its headquarter offices will be closed to the general public, and routine business criminal histories, background checks, and other permit-related applications are currently suspended. If you need to file a non-emergency police report, please call 404.843.6670. If you have an emergency, please dial 911.

Municipal Court

Municipal Court is closed until further notice. All cases will be rescheduled and a notice mailed once the court reopens.

Public Meetings

City Council meetings will be held via live stream. Residents and the media will be able to access the live-stream at spr.gs/stream shortly before the meeting begins. Details regarding this meeting can be found at spr.gs/0317.

 

 

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