Impacted City Services and Events

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To support mitigation efforts for disease control related to the current COVD-19 pandemic, all City of Sandy Springs facilities are closed to the public until further notice. While the buildings are closed, city staff will continue operations remotely to provide continued service to the community.

Many city services, such as filing for most permits and payments can be conducted online:

This Community Development Department Update provides a summary of the department's updated policies and procedures to better assist everyone with the permitting process. 

Building Permits

To submit a building permit, view the status of a permit, schedule an inspection, or view the status of a code ordinance violation visit the Build Sandy Springs website.

Developer Meetings

The City’s Thursday Developer Meetings will continue via online channels. Directions will be provided at the time the meeting is scheduled and posted online prior to the meeting.

Business License Renewals

You can renew your business license or pay your business occupational tax online using the Sandy Springs payment website.  During its March 17, 2020 meeting, the City Council approved  extending the deadline to May 31, 2020.

Court Payments

You can pay a court fine or fee using the Sandy Springs payment website.

Submitting Invoices

To submit an invoice for payment for all City departments, including the Arts Center and Visit Sandy Springs, please email New vendors will need to complete the required forms located on the Doing Business with the City webpage.

Request Assistance

To report a service need, such as potholes, code violations, traffic issues, etc., you have several options:

  • Call the City’s 24/7/365 Call Center at 770-730-5600
  • Online chat, also 24/7/365
  • Sandy Springs Works app (available in app stores)

Performing Arts Center

For patrons of the Performing Arts Center, you can contact the Box Office at 770.206.2022 or email for assistance with ticket refunds or exchanges.

Recreation and Parks

All City parks and recreational facilities are closed until further notice. Individuals who wish to talk with Recreation and Parks regarding canceled/suspended rentals and programming registrations can call 206.295.8038 or email us at

Public Safety Access

The safety of our first responders is a top priority, and until further notice, the Sandy Springs Fire Department has closed its stations to the general public. If you require assistance, please contact 911 for life-threatening emergencies. Please contact your primary care physician or a local urgent care clinic for routine or non-life threatening emergencies. Sandy Springs Fire will continue to respond to all emergencies.

Police Department

Sandy Springs Police will also continue daily operations to protect the community; however, its headquarter offices will be closed to the general public, and routine business criminal histories, background checks, and other permit-related applications are currently suspended. If you need to file a non-emergency police report, please call 404.843.6670. If you have an emergency, please dial 911.

Municipal Court

Municipal Court is closed until further notice. All cases will be rescheduled and a notice mailed once the court reopens.

Public Meetings

City Council meetings will be held via live stream. Residents and the media will be able to access the live-stream at shortly before the meeting begins. Details regarding this meeting can be found at



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